Payment Terms and Conditions

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Health & Safety
By attending the Preparedness Summit, you agree to comply with NACCHO’s Health & Safety Policyif you are attending in person, please monitor the Preparedness Summit website for the latest updates to the health & safety policies and guidelines.   

Privacy
Videos/Photos & NACCHO: As a Preparedness Summit attendee, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty. 

Contact Information & NACCHO: As a Preparedness Summit attendee, you have been asked to provide your name and other contact information so that we can send you updates on this meeting. NACCHO may also send you emails and/or mailings in the future to share information regarding NACCHO membership or upcoming NACCHO events. 

Contact Information & Exhibitors/Sponsors: The Preparedness Summit provides pre- and post- show attendee lists to our exhibitors and sponsors as a benefit of their support. The following information is provided to them for one-time usage in a spreadsheet format: name, title, company, and mailing address. Exhibitors and sponsors utilize this list to distribute information regarding products and services, as well as provide information concerning specific events at the Preparedness Summit. Emails and phone numbers are never shared, unless you opt-in. Please note: opting out of sharing your email and phone number could prevent receipt of special hospitality events and extra-curricular educational invitations from our Exhibitors/Sponsors. 

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Payments
You will not be allowed into the summit if your registration is still unpaid. Your registration will NOT be considered complete until payment is received, processed and posted to your registration record. If you arrive on-site with a balance due, you will be required to pay by credit card to enter.

Payment Deadlines
Paying by Check or Purchase Order? The payment deadline is Monday, March 17, 2025 (six weeks prior to the Summit). For ACH or Credit Card payments, the deadline is Tuesday, April 22, 2025 (one week prior).

Credit Card + Express Pay
Our
ExpressPay feature allows you to pay any NACCHO invoice by credit card needing only the invoice number. No login required and no need to pay through the primary contact’s account! Please Note: Receipts are sent to the primary email address of the customer that was billed. Credit card payments are subject to the cancellation and refund policy as issued below. Payment Deadline: Tuesday, April 22, 2025, 11:59 PM PST.

ACH Payments
We must receive your ACH in full by 11:59 PM PST on Tuesday, April 22, 2025. Your registration will NOT be considered complete until the ACH payment is received, processed and posted to your registration record as paid. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference.

Payable to:  NACCHO c/o Truist Bank 
Address: 1445 New York Avenue NW, Washington, DC 20005-1012
ACH Routing: 061000104
ABA Routing: 055002707 (US Bank) 
Account: 1000016233974 
Type: Checking 
Required: Invoice number(s), service/product description, or a description of the purpose of payment are required. 

Check Payments 
All check payments must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:  

2025 Preparedness Summit Registration   
NACCHO Lockbox Processing   
PO Box 79197   
Baltimore, MD 21279-0197  

We must receive your check payment in full by 11:59 PM PST on Monday, March 17th, 2025 (six weeks prior).   Your registration will NOT be considered complete until the check payment is received, processed and posted to your registration record as paid. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference.

Purchase Order Submissions 
All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to PrepSummitReg@naccho.org by 11:59 PM PST on Monday, March 17th, 2025. NACCHO will confirm receipt, which will indicate acceptance of PO payment.
 
NACCHO’s federal tax ID is 52-1426663.

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Cancelations, Refunds, or Substitutions 
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, and workshop ticket purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submittedto PrepSummitReg@naccho.org in writing. All refunds will be remitted by the same method of payment used to register.  

Full Refund
All refunds will be remitted by the same method of payment used to register. To qualify for a full refund of registration fees paid, a written cancellation must be received at PrepSummitReg@naccho.org no later than 11:59 PM EST on Friday, January 31. 

Partial Refund (50% Refund, Less a $75 Administrative Fee)
All refunds will be remitted by the same method of payment used to register. Cancellations received in writing to PrepSummitReg@naccho.org between February 1, 2025 and 11:59 PM EST on Friday, March 28, 2025 will receive a 50% refund, less a $75 administrative fee.  

No Refund
No refunds will be given starting Saturday, March 29, 2025. Your no-refund cancellation must be sent in writing via e-mail to PrepSummitReg@naccho.org. 

Substitutions
Substitutions are permitted at any time with no processing fee and must be submitted in writing to PrepSummitReg@naccho.org.  Please include the original attendee's full name and the full name, designations (ex: RN, MPH, MD), title/role, email, and mobile phone number of the new substitution.  

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Accessing Your MyNACCHO Account  

You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage. Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts. 

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Get the Latest Updates on Prep Summit 2025! 
Subscribe to the "Preparedness Summit Newsletter" using your MyNACCHO account to receive e-mail updates about the Summit.  

Questions?
PrepSummitReg@naccho.org 
877-533-1320